United Kingdom

United Kingdom Map   The United Kingdom, officially named the United Kingdom of Great Britain and Northern Ireland, is a sovereign state in Europe.  It includes the island of Great Britain, Northern Ireland, and many small islands. While it is for the most part surrounded by water, the UK is well connected with Europe and the rest of the world as an influential power in culture, military, science, politics, and industry.  In fact, it boasts the world’s sixth-largest economy by nominal gross domestic product.  One industry of particular interest is it’s telecommunications industry. The United Kingdom has a robust fibre optic network, providing fast reliable internet.  The high quality connectivity allows many Call Centres in the UK to operate at an advantage.  Some of the largest Call Centres in the United Kingdom are HM Revenue and Customs, Hutchison 3G UK, Serco, BSkyB, Stream Intelligent Contact, Teleperformance, and Webhelp TSC with over 5,000 agents each!

Country Code: +44

Timezone: UTC+00:00

Destinations & Costs:
Corporate Numbering for $0.0097 per minute
Fixed for $0.0088 per minute
Fixed London for $0.0089 per minute
Fixed Wide numbers for $0.0113 per minute
Local Calls for $0.1000 per minute
Mobile H3G for $0.0186 per minute
Mobile Lyca for $0.0943 per minute
Mobile O2 for $0.0197 per minute
Mobile Orange for $0.0199 per minute
Mobile Others for $0.1719 per minute
Mobile Tismi for $0.0864 per minute
Mobile T for $0.0186 per minute
Mobile Vodafone for $0.0197 per minute
Mobility services TISMIB for $0.1881 per minute
National Calls for $0.1450 per minute
Personal Numbers for $0.2485 per minute

Jobs: Webhelp UK is currently hiring telecommunications professionals.

News: The BBC has current news featuring the heights a career in telecom can reach.

Companies: Hello Hunter provides quality Voice Broadcasting and Predictive Dialing services to the United Kingdom and beyond.

AeroMobile is a UK-based mobile service provider that enables airplane passengers to operate their mobile phones during flights.

United Arab Emirates

United Arab Emirates Map

 

The United Arab Emirates, popularly referred to as the Emirates or UAE is nestled in the Middle East, situated between Saudi Arabia and Oman and bordering the Persian Gulf and Gulf of Oman.  It shares sea borders with the small country of Qatar and also Iran.  The UAE boasts the second largest economy in the Arab world, with it’s neighbor Saudi Arabia having the largest.  In terms of gross domestic product, Emirates ranks as the worlds’s ninetieth highest GDP per capita.

Between the years of 1976 and 2006 the United Arab Emirates had a single telephone and telecommunications provider, the Emirates Telecommunications Corporation (Etisalat).  Then in 2006, the telecommunications monopoly became a duopoly with the entrance of Du.  Du was established in order to provide mobile services across the United Arab Emirates, and Internet and TV services to specific zones.  Du also operates under the name Emirates Integrated Telecommunications Company (EITC).

Country Code: +971

Timezone: UTC+04:00

Destinations & Costs:
Fixed for $0.1386 per minute
Fixed Sanacom for $0.1366 per minute
Mobile DU for $0.1331 per minute
Mobile Others for $0.1311 per minute

Jobs: Find jobs in the field of telecommunications at JobsinDubai.com

News: The latest telecom news for the United Arab Emirates from The National says competition in the UAE will intensify.

Companies: Etisalat and Du are the two players in the United Arab Emirates telecommunications duopoly.
Hello Hunter also provides Voice Broadcasting and other telephony services to the area.

Mexico

Mexico Map

Mexico, officially known as the United Mexican States, is located in Southern North America.  It is bordered by the United States, the Pacific Ocean, Guatemala, Belize, the Caribbean Sea, and the Gulf of Mexico.  There are many things that make Mexico special, one of which is it’s significance for being the most populous Spanish-speaking country in the world.  It also has one of the top economies in Latin America, growing at a rate that is predicted to make it the world’s fifth largest economy by 2050 according to Goldman Sachs.

Due to Mexico’s growing economy and improving education, Call Center businesses are exploding.  English-speaking Sales and Service professionals in Mexico are favored over those located in other countries because of their quality, affordability, and compatible work hours to the United States.  Mexican-based telephony services such as Voice Broadcasting and SMS Marketing are also huge business in Mexico’s telecommunications sector.

Country Code: +52

Timezones: Zona Centro UTC-06:00 (Winter) and UTC-05:00 (Summer), Zona Pacífico UTC-07:00 (Winter) and UTC-06:00 (Summer), Zona Pacífico (Sonora) UTC-07:00, Zona Noroeste UTC-08:00 (Winter) and UTC-07:00 (Summer).

Destinations & Costs:
Equal Access for $0.0087 per minute
Fixed for $0.0101 per minute
Guadalajara for $0.0082 per minute
Mobile for $0.0356 per minute

Jobs: Many companies such as Ericsson are hiring telecommunications professionals in Mexico.

News: Latest news from the BBC on Mexico’s changing telecom landscape.

Companies: Mexico’s telecommunications industry is dominated by Telmex.

Hello Hunter is another company offering telephone services such as Voice Broadcasting.

Ethiopia

Ethiopia Map

Ethiopia, officially known as the Federal Democratic Republic of Ethiopia, is located in the “Horn of Africa”.  It is a landlocked country; bordered by Eritrea, Djibouti, Somalia, Sudan, South Sudan, and Kenya.  Ethiopia is a spectacular country for many reasons, one being that it is widely considered to be the region where modern man originated.  It also has the distinction of being one of the most populated nations in Africa, following Nigeria and just ahead of Egypt.  Ethiopia is also a leads the pack when it comes to gross domestic product in East Africa and Central Africa, boasting the largest economy by GDP in those regions.

As with many growing economies, Ethiopia’s telecommunications sector has expanded- generating revenue of more than $300 million USD for the Ethiopian government.  It has grown so much that the Ethiopian government decided to outsource management of it’s country’s sole state-run telecommunications company, Ethio Telecom, to France Télécom in 2010.

Country Code: +251

Timezone: UTC+03:00

Destinations & Costs:
Fixed for $0.2096 per minute
Fixed Addis Abeba for $0.2109 per minute
Mobile for $0.2072 per minute
Mobile ETA Addis Abeba for $0.2083 per minute

Jobs: Find telephony jobs in Ethiopia on Ezega or Ethiojobs.com.

News: New Business Ethiopia is a news source specializing in covering the news that matters most to Ethiopians.

Companies: Ethio Telecom is Ethiopia’s sole state-run telecommunications company.

Hello Hunter provides telephony services such as Voice Broadcasting to Ethiopia and beyond.

Afghanistan

Afghanistan Map

Afghanistan, officially known as the Islamic Republic of Afghanistan, is a country located in Central Asia and South Asia and holds the distinction of being the 41st largest country in the world.  It is completely landlocked; bordered by Pakistan, Iran, Turkmenistan, Uzbekistan, Tajikistan, and China.  Afghanistan has long been a hub for culture and trade due to it’s long history of human habitation, dating back to the Middle Paleolithic Era.  It’s location along the Silk Road also connected Afghanistan to people and cultures of the Central Asia, Middle East, and South Asia.  In modern times, it remains well connected through the government’s Ministry of Communications and Information Technology (MCIT).  MCIT has expanded telephone, internet, television and radio broadcast services throughout the country.  Since the establishment of a Fiber Optic cable network, Afghanistan has become a more attractive location to operate businesses, including Call Centers and Voice Broadcasting services.

Country Code: +93

Timezone: UTC+04:30

Destinations & Costs:
Fixed for $0.1891 per minute
Mobile AWCC for $0.1878 per minute
Mobile Etisalat for $0.1756 per minute
Mobile MTN for $0.1994 per minute
Mobile Others for $0.1798 per minute
Mobile Roshan for $0.1879 per minute
Mobile WASEL for $0.1792 per minute

Jobs: Companies such as Roshan are currently hiring in the field of Telecommunications.

News:
BBC BBC News is a news source providing relevant perspectives from around the world.

Companies:
Afghan Telecom provides DSL and mobile phone services to select areas of Afghanistan.
Hello Hunter offers International Voice Broadcasting services to Afghanistan among other countries.  It is one of the few companies that supports Voice Broadcasting to Afghanistan and the region around it.

Singapore

Singapore Map

Singapore, or as it is officially known, The Republic of Singapore, is both an island country and a sovereign state in Southeast Asia.  It was the British who first obtained sovereignty over Singapore in 1824, Singapore was subsequently invaded and occupied by the Japanese during World War II.  Since the Second World War, Singapore has developed into one of Asia’s largest business and commercial hubs.  In fact, it is the worlds 4th largest financial center and also one of the busiest ports in the world.  As you would expect with such a large business center, internet and communications are state of the art, making Singapore a perfect setting for VoIP call centers and Voice Broadcasting services alike.  Mobile network operators such as M1, Starhub and Sing Tel Mobile constantly strive to keep Singapore as one of Asia’s powerhouses of the business sector.

Country Code: +65

Timezone: UTC +8:00

Destinations & Costs:
Fixed for $0.0108 per minute
Fixed Starhub for $0.0106 per minute
Mobile MobileOne for $0.0105 per minute
Mobile Others for $0.0105 per minute
Mobile Singtel for $0.0105 per minute
Mobile Starhub for $0.0105 per minute

Jobs:
Job Street  jobstreet.com is presumed to be Singapore’s number 1 recruitment site, it has been in existence since 1995 helping the Southeast Asia region find work.

News:
Yahoo Yahoo news is a 100% internet based news source, bringing the latest up to date news from around the world.

Companies:
Salesforce  Salesforce.com specializes in bringing employees social media networks into the contact center.
Hello Hunter Offers International Voice Broadcasting services to Singapore.  It is one of the few companies that supports Voice Broadcasting to Singapore and  this region.

Viet Nam

Vietnam Map

Within Southeast Asia, Viet Nam (Vietnam) is the easternmost country on the Indochina Peninsula.  It has an estimated population of 90.0 million as of 2013, it is also the world’s 13th-most-populous country, and also the eighth-most-populous Asian country.  The meaning of the word Viet Nam literally translates as “Southern Viet” (synonymous with the much older term Nam Viet); the name was originally  adopted in 1802 by Emperor Gia Long, and again in 1945 when the Democratic Republic of Vietnam under Ho Chi Minh was founded.  Voice Broadcasting is used throughout Vietnam and the region for many different reasons, very commonly for advanced adverse weather warnings.  The broadcasts are usually made via the Viettel, MobiFone, VinaPhone, S-Fone, Vietnamobile and Beeline mobile networks.  Due to the rapid economic growth in Viet Nam and the cooperative stance of the Vietnamese government, Vietnam is regarded as one of the more attractive places to invest in  Southeast Asia, and for this reason both call center operations and Voice Broadcasting have seen significant growth in the area.


Country Code: 
+84

Timezone: UTC +7:00

Destinations & Costs:
Fixed for $0.0658 per minute
Fixed Hanoi for $0.0643 per minute
Fixed Ho Chi Minh for $0.0654 per minute
Mobile Others for $0.0648 per minute
Mobile Vietel for $0.0651 per minute

Jobs:
Carrer Jet  Career Jet is a worldwide company, specializing in the recruitment sector.  It offers many job postings in Vietnam as well as posting spanning the entire globe.

News:
CRM.com DestinationCRM.com is an online publication, cover everything you could possibly wish to know surrounding Customer Relationship Management or CRM as it is more commonly known in the industry.

Companies:
Five9  Inc. is a company that makes virtual call center software which is used by sales and marketing customer service and support finance and collections and other organizations for both inbound and outbound call center functions such as telemarketing telesales and support centers.
Hello hunter Offers International Voice Broadcasting services to Vietnam.  It is one of the few companies that supports calling into Vietnam and this region.

Saudi Arabia

Saudi Arabia Map

Saudi Arabia, also often known as the Kingdom of Saudi Arabia, is the second largest Arab state in the world after Algeria and is the largest in terms of actual land mass in Western Asia.  Voice Broadcasting is often used in the form of advertising, news and for emergency warnings.  The majority of campaigns are sent out on the Mobily, Saudi Telecom Company, or Zain Saudi Arabia networks.  Voice Broadcasting enables campaigns to reach vast amounts of recipients in a relatively short amount of time.  Telecommunications are relatively expensive in Saudi Arabia, and for this reason it makes marketing options such as cold calling not a viable option.  However, Voice Broadcasting can be used as a more viable tool as uninterested parties are liable to not spend as much time on the phone if uninterested in the Broadcast message.

Country Code:
+966
Timezone: UTC +3:00
Destinations & Costs:
Fixed for $0.0757 per minute
Fixed Atheeb for $0.0780 per minute
Fixed Riyad for $0.0748 per minute
Mobile Mobily for $0.1069 per minute
Mobile Others for $0.1063 per minute
Mobile ZAIN for $0.1076 per minute

Jobs:
bayt bayt.com is probably the middle Easts largest recruitment site, its name quite literally translates to mean house in both Arabic and Hebrew.

News:
eTN  is an up to date news source featuring first class information and updates surrounding the global travel news industry.

Companies:
Etisal International Etisal International has a call center based in Saudi Arabia with 900 workers and an additional 1,600 workers at client locations.
Hello Hunter Offers International Voice Broadcasting services to Saudi Arabia.  It is one of the few companies that supports calling into Saudi Arabia and this region.

 

Mexico D.F. Mexico City

Mexico Map

Mexico City is the federal district, capital of Mexico, and seat of the federal powers of the union.  It is a federal entity within Mexico which is not part of any one of the 31 Mexican states, but belongs to the federation as a whole.  Mexico City is the country’s largest city as well as its most important political, cultural, educational and financial center.  Mexico City also boasts an ever expanding call center network and vast array of choices of mobile networks for Voice Broadcasting, such as America Movil, Avantel, Axtel, Binbit, Claro Americas, Movil@ccess, Movistar, NII holdings, Telcel, Telmex, Telnor, and Unefon.


Country Code: 
+52

Timezone: UTC -6:00

Destinations & Costs:
Fixed for $0.0080 per minute

Jobs:
Tip Top Jobs is a worldwide online recruitment specialist, with many postings for Mexico and the region.

News:
Aljazeera Aljazeera in recent years has become one of the largest news sources, available both online and over Television networks.

Companies:
I.C.E   Located in Mexico City, ICE’s dedicated team of professionals is committed to meeting and exceeding the expectations of our business partners.
Hello hunter Offers International Voice Broadcasting services to Mexico City.  It is one of the few companies that supports calling into Mexico City and this region.

Portugal

Portugal Map

Portugal also known and officially known as the Portuguese Republic is located in southwestern Europe.  Portugal is the westernmost country in Europe, with a population of approximately 10,500,000 people.  Portugal shares a border with Spain to the south and is also bordered by the Atlantic Ocean to the west.  It’s capital and largest city is Lisbon, which also serves as the country’s main business center.  Portugal boasts both high speed internet access and great mobile coverage.  The three main mobile network providers are Vodafone, Meo, and Nos, providing excellent coverage and facilitating the large scale use of both call centers and Voice Broadcasting alike.

Country Code:
+351

Timezone: UTC +00:00

Destinations & Costs:
Fixed Marconi Zone 1 for $0.0081 per minute
Fixed Marconi Zone 2 for $0.0081 per minute
Fixed Marconi Zone 3 for $0.0080 per minute
Fixed Marconi Zone 4 for $0.0081 per minute
Fixed Marconi Zone 5 for $0.0079 per minute
Fixed Novis for $0.0083 per minute
Fixed OLO for $0.0085 per minute
Fixed ONI for $0.0083 per minute
Madeira and Azores for $0.0080 per minute
Mobile Optimus for $0.0222 per minute
Mobile Others for $0.0243 per minute
Mobile TMN for $0.0222 per minute
Mobile Vodafone Telecel for $0.0222 per minute

Jobs:
Just Landed  justlanded.com is a worldwide recruitment specialist, with several listings for Portugal.

News:
Contact Center World contactcenteerworld.com is an up to date source of news, relating to all things call center.

Companies:
Sitel From its Lisbon base in Portugal, provides Business process outsourcing solutions.  Sitel is open for business 7 days a week, 24 hours a day, 365 days of the year.
Hello Hunter Offers International Voice Broadcasting services to Portugal.  It is one of the few companies that supports Voice Broadcasting to Portugal and  entire European region.


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